Help and support

If you are experiencing an issue using the IGWN computing system, please use the links below to find the best place to ask for help.

If you can't find a best-match in the links below, please ask for help by emailing lvccomputing@ligo.org.

Computing centres

See the Support links on the Computing centres page to find the contact address for the relevant computing centre.

Resource usage accounting

If you experience issues with resource accounting, or the accounting reports at https://accounting.ligo.org, please email accounting@ligo.org.

Service problems

Service name Service host Contact
DQSEGDB https://segments.ligo.org robert.bruntz@ligo.org,ryan.fisher@ligo.org
Gitlab | Gitlab-CI https://git.ligo.org uwm-help@cgca.uwm.edu
Gitlab Pages https://docs.ligo.org uwm-help@cgca.uwm.edu
LDVW https://ldvw.ligo.caltech.edu joseph.areeda@ligo.org,joshua.smith@ligo.org
LSC Wiki https://wiki.ligo.org uwm-help@cgca.uwm.edu
Mattermost https://chat.ligo.org uwm-help@cgca.uwm.edu

Software errors

See the forum links () in the Software projects table for the best forum for reporting problems/question specific to a number of software projects.